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Special Services and Convenience
Elevate your treatment experience with services that understand and care about every detail.

 

Namarak Hospital prioritizes the comfort and well-being of its patients as much as the quality of its treatment.


Therefore, we have developed comprehensive support services before, during, and after treatment.
All services are designed to be easily accessible, utilize modern technology, and integrate the heart of service at every stage.

Services designed to facilitate every aspect

 

Covering all stages of care so patients can focus on what matters most: their health.

 

One-stop digital services

 

(Digital Health Services)

 

  • Teleconsultation: Consult a doctor via video call from home.

  • Online Appointment: Book appointments and manage your schedule 24/7.

  • Hospital Request: Request test results, medical history, and inquire about other benefits via the online system.

Document services

 

(Document Services)

 

  • Request a medical certificate / medical opinion quickly

  • Document support services for health insurance claims

One-stop pharmaceutical services

 

(Pharmacy Services)

 

  • Pre-packed Medication: Separate medications by meal to reduce medication errors.

  • Medicine Home Delivery: Safely deliver medicines to homes nationwide.

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Pharmaceutical services designed to support continuity of care, convenient and safe.

and meet the needs of each patient

 

 

  • Providing advice on access to high-priced drugs:
    Such as drugs in the Targeted Therapy, Immunotherapy or imported drugs.
    Ready to help recommend options to reduce the burden of expenses, such as using insurance rights, joining patient assistance programs, or Generic Substitution.

  • Closely monitor and follow up on drug problems:
    Patients can inquire about side effects, medication instructions, or medication problems directly with the pharmacist team via telephone or the hospital's online system.

  • Medicine Home Delivery:
    Nationwide home delivery service for those who need to take medication continuously or are unable to travel. We provide notifications and secure delivery status monitoring.

Patient Manual

 

(Patient Guidebook)

 

  • Includes essential content such as treatment procedures, pre- and post-operative preparation, and patient rights.

  • Helps reduce anxiety and build confidence in receiving services

Assessment for Better Care

 

(Feedback & Assessment)

 

  • Service satisfaction assessment form

  • Quality of life and depression risk assessment

  • All information will be kept confidential and used for continuous service development.

Online inquiry and consultation channels

 

(Online Support Channels)

 

  • LINE Official Account: Contact staff to inquire about information, make an appointment, or request in-depth assistance.

  • Make health care easy... and at your fingertips.
    Add LINE Official Account friends or download the hospital application to access essential services and information anytime, anywhere.

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